Telecaller

Join Shivam Engineers And Contractors as a Telecaller in Kharghar, Mumbai. You can earn up to ₹20,000/month.

Note from the employer

Responsible For Making Outbound/Inbound Calls To Generate Leads, Explain Products/Services, And Handle Customer Queries.Must Have Good Communication Skills, Basic Computer Knowledge, And Ability To Meet Sales Or Call Targets. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Gujarati, Punjabi, Marathi, Hindi, English

What the job involves

• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Comfortable with English, Gujarati, Hindi, Marathi, Marketing, Punjabi, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Gujarati, Punjabi, Marathi, Hindi, English
• Someone polite and calm under pressure

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Job details

• Work location: Kharghar, Mumbai, Maharashtra
• Openings: 1
• Work mode: Work from office
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Shivam Engineers And Contractors reviews applications regularly.