Field Executive

Shivam Enterprises has an opening for a Field Executive based in Kandivali West, Mumbai. You can earn up to ₹25,000/month. There are 2 open positions.

Note from the employer

Visit Municipal Corporation Offices And Other Government Departments For Regular Follow-Upscoordinate With Government Officials To Ensure Timely Processing Of Workhandle Payment-Related Follow-Ups And Ensure Completion Of Processescollect, Submit, And Verify Required Documentsperform Document Scanning And Maintain Proper Recordsreport Daily Work Updates To The Officeensure All Assigned Field Tasks Are Completed Within Timelinesrequirementsbasic Knowledge Of Government Processes And Procedures Is Essentialability To Read And Write Marathi Is Mandatoryprior Experience In Field Work Or Government Liaison Work Preferredgood Communication And Coordination Skillshonest, Punctual, And Hardworking Individualability To Manage Outdoor Work Efficiently. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Eligibility

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi
• You are customer-first and patient

Salary

You will be paid ₹16,000 – ₹25,000 per month.

Job at a glance

• Location: Kandivali West, Mumbai, Maharashtra
• Work type: Work from office
• Timings: 09:00 am - 7.00 pm | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 2

Ready to start? Upload your resume and apply to Shivam Enterprises today.