Field Collection Executive

Shivaya Enterprises is hiring a Field Collection Executive in All Mumbai, Mumbai. The pay goes up to ₹25,000/month. 7 candidates will be hired for this role.

In the employer’s words

Staff Has To Visit And Collect Emi From Customers. Should Have Android Mobile. 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹16,500 – ₹25,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: Active listening, Hindi and English, Verbal communication, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and patient

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.

Position details

• Work location: All Mumbai, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Openings: 7
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Shivaya Enterprises.