Customer Care Executive

Join Shivoy DMC as a Customer Care Executive in Indira Nagar, Bengaluru. Salary is up to ₹24,000/month. Freshers can apply.

Employer’s description

Key Responsibilities:Handle Inbound And/Or Outbound Customer Interactions Professionallyresolve Customer Inquiries And Complaintscommunicate Clearly In Multiple Languages As Per Customer Requirementsensure High Levels Of Customer Satisfaction And Service Qualityfollow Company Policies, Scripts, And Compliance Guidelinesrequired Skills & Qu. Type : Outbound, Inbound | Languages : Hindi, Telugu, English, Tamil, Kannada

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

What you get

You will be paid ₹15,000 – ₹24,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Kannada, Outbound, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Hindi, Telugu, English, Tamil, Kannada
• You are patient and calm under pressure

Position details

• Work location: Indira Nagar, Bengaluru, Karnataka
• Openings: 1
• Timings: 2:00 PM to 10:00 PM Wednesday weekly off
• Interview: 10:00 AM to 5 PM
• Work type: On-site
• Job type: Full time

Apply today and take the next step in your career with Shivoy DMC.