Telecalling Executive

Join Shouryabharat Integrated Services Pvt Ltd as a Telecalling Executive in Borivali East, Mumbai. The pay goes up to ₹40,000/month. 2 candidates will be hired for this role.

In the employer’s words

Make Outbound Calls To Prospective Customers From The Provided Database.Explain Company Services And Offerings. Schedule Meetings For Business Consultants.Follow Up With Interested Customers And Maintain Regular Communication.Update Customer Details And Call Records In Crm. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, International, Domestic | Languages : Marathi, Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, International, Marathi, Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, International, Domestic
• Languages: Marathi, Hindi, English

Pay and perks

The salary for this role is ₹25,000 – ₹40,000 per month.

Quick facts

• Work location: Borivali East, Mumbai, Maharashtra
• Openings: 2
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Shouryabharat Integrated Services Pvt Ltd.