Recovery Executive

Start your next role as a Recovery Executive with Shree Ambika Printers & Publications (Shree Ambika Printers And Publications) in Nerul, Mumbai. Salary is up to ₹22,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. To Deliver Advt Bills To Various Clients In Navi Mumbai & Raigad District. Prefer Travelling. More Than 2 Years Experience Compulsory. | Languages : English, Marathi

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and Marathi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Marathi
• A polite, customer-first attitude

What you get

The salary for this role is ₹18,000 – ₹22,000 per month.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.

Job details

• Work location: Nerul, Mumbai, Maharashtra
• Interview: WILL BE INFORMED WHEN SCHEDULED
• Work type: Office-based
• Job type: Full time
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Shree Ambika Printers & Publications (Shree Ambika Printers And Publications) today.