Customer Care Coordinator

Join Shree Charbhuja Carriers as a Customer Care Coordinator in Hathijan, Ahmedabad. Great for first-time job seekers. You can earn up to ₹22,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : English, Hindi

What the job involves

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Someone calm under pressure and patient

Salary

The salary for this role is ₹15,000 – ₹22,000 per month.

Job at a glance

• Location: Hathijan, Ahmedabad, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1
• Job type: Full time

Ready to start? Upload your resume and apply to Shree Charbhuja Carriers today.