Telecaller

Shree Mauli Enterprises wants to bring on a Telecaller for its MIDC team. The pay goes up to ₹18,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Marketing | Type : Sales | Languages : English, Hindi, Marathi

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi, Marketing and Sales
• Basic English
• Freshers can apply
• Marketing
• Type: Sales
• Languages: English, Hindi, Marathi
• Someone polite and patient

Job details

• Work location: MIDC
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Shree Mauli Enterprises reviews applications regularly.