Telecaller

Shree Mekh Ayurdham wants to bring on a Telecaller for its Vasai Road, Mumbai team. No experience? You can still apply. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, CRM tools, Typing speed and Complaint handling
• Basic English
• Freshers can apply

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Position details

• Work location: Vasai Road, Mumbai, Maharashtra
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Shree Mekh Ayurdham reviews applications regularly.