Recovery Telecaller

Shree Ram Financial Services is looking for a Recovery Telecaller to join its team in Mira Road East, Mumbai. There are 25 open positions. Salary is up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Marathi, English, Hindi

Pay and perks

Compensation: ₹18,000 – ₹25,000 per month.

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, English, Hindi
• You are patient and polite

Quick facts

• Location: Mira Road East, Mumbai, Maharashtra
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25
• Employment type: Full time

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