Writeoff Telecaller

Shree Ram Financial Services is hiring a Writeoff Telecaller in Mira Road East, Mumbai. The team is filling 25 vacancies. You can earn up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Marathi, Hindi, English

Salary and benefits

Compensation: ₹18,000 – ₹25,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with English, Hindi, Marathi, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Marathi, Hindi, English
• You are patient and calm under pressure

Position details

• Location: Mira Road East, Mumbai, Maharashtra
• Work mode: On-site
• Job type: Full time
• Vacancies: 25
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Shree Ram Financial Services.