Writeoff Telecaller

Shree Ram Financial Services wants to bring on a Writeoff Telecaller for its Mira Road East, Mumbai team. 25 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Marathi, Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi, Marathi, Tamil and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Marathi, Hindi, English
• Someone calm under pressure and patient

Salary and benefits

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Location: Mira Road East, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 25

Interested? Apply now on BetterJobs with your resume — Shree Ram Financial Services reviews applications regularly.