Customer Relationship Management (C...

Shree Sai Developer is looking for a Customer Relationship Management (C... to join its team in Kalyan West, Mumbai. 3 candidates will be hired for this role. Salary is up to ₹35,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : English, Marathi, Hindi | Preferred Experience In : Real Estate

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi and Real Estate
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Marathi, Hindi
• Preferred Experience In: Real Estate
• Someone customer-first and polite

Compensation

Compensation: ₹25,000 – ₹35,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Quick facts

• Job location: Kalyan West, Mumbai, Maharashtra
• Work mode: On-site
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 01:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 3

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