Dra Certified Field Executive

Shree Shiv Shakti Associate is looking for a Dra Certified Field Executive to join its team in Bhandup West, Mumbai. You can earn up to ₹22,000/month. The team is filling 15 vacancies.

Note from the employer

We Are Seeking A Dedicated And Result-Oriented Field Executive To Manage Recovery And Collection Activities. The Candidate Will Be Responsible For Visiting Customers, Following Up On Overdue Payments, Negotiating Repayment Plans, And Ensuring Timely Recovery Of Outstanding Dues While Maintaining Positive Customer Relationships. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English, Hindi, Marathi

Roles and responsibilities

As a Dra Certified Field Executive, your work will include:

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Domestic, English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English, Hindi, Marathi
• Someone polite and calm under pressure

Pay and perks

The salary for this role is ₹14,000 – ₹22,000 per month.

Position details

• Location: Bhandup West, Mumbai, Maharashtra
• Work mode: On-site
• Vacancies: 15
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 10:00 am - 7:00pm | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Shree Shiv Shakti Associate reviews applications regularly.