Operation Executive

Shreedestinations Travel Pvt Ltd is looking for an Operation Executive to join its team in Ghatkopar, Mumbai. You can earn up to ₹15,000/month. 10 candidates will be hired for this role.

In the employer’s words

Maintain Constant Communication With Drivers, Clients And Vendors To Ensure Smooth Services. Maintain Service Records, Duty Logs, And Mis Reports. More Than 2 Years Experience Compulsory. | Skills Needed : Email, Computer | Basic Excel

Requirements

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Basic Excel, Computer, Email
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Email, Computer
• Basic Excel
• A polite, customer-first attitude

Your responsibilities

As an Operation Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Job at a glance

• Location: Ghatkopar, Mumbai, Maharashtra
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Shreedestinations Travel Pvt Ltd today.