Service Coordinator

Start your next role as a Service Coordinator with Shreeji Comsec India Private Limited in Andheri West, Mumbai. You can earn up to ₹28,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

What you get

The salary for this role is ₹22,000 – ₹28,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are customer-first and calm under pressure

Quick facts

• Work location: Andheri West, Mumbai, Maharashtra
• Work type: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Click Apply to send your profile to Shreeji Comsec India Private Limited. It takes less than a minute.