Couseller Cum Telecaller

A new Couseller Cum Telecaller role is open at Shreeyash Coaching, Chunabhatti, Mumbai. Salary is up to ₹17,000/month.

Note from the employer

Contact Prospective Students And Parents Through Calls And Messages.Provide Detailed Information About Courses, Batches, Fees, Scholarships, And Admission Procedures.Counsel Students And Parents To Help Them Choose Suitable Academic Programs.Follow Up On Inquiries And Convert Leads Into Admissions.Handle Walk-In Inquiries And Maintain Profession. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Marathi, Hindi, English

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi, Marathi, Marketing, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Marathi, Hindi, English

What you get

Salary: ₹13,000 – ₹17,000 per month, based on skills and experience.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Chunabhatti, Mumbai, Maharashtra
• Work mode: Office-based
• Timings: 11 AM - 7 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Interview: 5 PM - 8 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Shreeyash Coaching today.