Service Manager

Shri Krishna Raj Tata is looking for a Service Manager to join its team in India. No experience? You can still apply. You can earn up to ₹20,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Verbal communication, Hindi and English, Active listening, Typing speed
• Male Only
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What the job involves

As a Service Manager, your work will include:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.

Job at a glance

• Location: India
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time

Ready to start? Upload your resume and apply to Shri Krishna Raj Tata today.