Field Collection Executive

Join Shri Shathi Finance as a Field Collection Executive in Navi Mumbai, Mumbai. Salary is up to ₹25,000/month. There are 4 open positions.

Note from the employer

Cash Collection. 1 - 2 Years Experience Compulsory. | License

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Skills: License
• Basic English
• 1 - 2 Years Experience Compulsory.
• License
• A customer-first, calm under pressure attitude

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Position details

• Location: Navi Mumbai, Mumbai, Maharashtra
• Openings: 4
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 12 AM - 10 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Shri Shathi Finance today.