Customer Care Associate

Join Shrimanchu Info Solutions Private Limited as a Customer Care Associate in Shivaji Nagar, Bengaluru. There are 30 open positions. You can earn up to ₹25,000/month. No experience? You can still apply.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Outbound, Sales, Domestic, Inbound | Languages : Hindi | Preferred Experience In : Real Estate

Day-to-day work

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹21,500 – ₹25,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with Domestic, Hindi, Inbound, Outbound, Real Estate, Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales, Domestic, Inbound
• Languages: Hindi
• Preferred Experience In: Real Estate
• A polite, patient attitude

Job at a glance

• Work location: Shivaji Nagar, Bengaluru, Karnataka
• Openings: 30
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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