Customer Care Associate

Shrimanchu Info Solutions Private Limited is hiring a Customer Care Associate in Kadubeesanahalli, Bengaluru. Salary is up to ₹21,000/month. 30 candidates will be hired for this role. No experience? You can still apply.

In the employer’s words

Voice Process (Bpm) For Freshers: 22,000 Ctc (18,000 In-Hand) For Experienced: 25,000 Ctc (21,000 In-Hand). Languages Required: English + Tamil, English+Kannada (Must Have Good Communication Skills). Process Type: Voice Process (Customer Interaction). Quality Standard: V5 Quality. Type : Inbound, Outbound, Domestic, Sales | Languages : Tamil, Kannada, Hindi

What you get

You will be paid ₹18,000 – ₹21,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Hindi, Inbound, Kannada, Outbound, Sales, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Tamil, Kannada, Hindi
• A calm under pressure, customer-first attitude

Position details

• Job location: Kadubeesanahalli, Bengaluru, Karnataka
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shrimanchu Info Solutions Private Limited.