Customer Care Associate

Join Shrimanchu Info Solutions Private Limited as a Customer Care Associate in AECS Layout, Bengaluru. The pay goes up to ₹25,000/month. There are 30 open positions.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Hindi

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Hindi
• Good English
• Freshers can apply
• Languages: Hindi
• A polite, calm under pressure attitude

Pay and perks

Salary: ₹21,500 – ₹25,000 per month, based on skills and experience.

Quick facts

• Location: AECS Layout, Bengaluru, Karnataka
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time

Click Apply to send your profile to Shrimanchu Info Solutions Private Limited. It takes less than a minute.