Customer Care Executive

A new Customer Care Executive role is open at Shrimanchu Info Solutions Private Limited, Kundalahalli, Bengaluru. The team is filling 30 vacancies. You can earn up to ₹27,000/month. No experience? You can still apply.

In the employer’s words

Customer Care Executive For Voice Process , & Semi Voice Process. Type : Sales, Domestic, Outbound, Inbound | Languages : Malayalam, Tamil, Kannada, Hindi

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, Hindi, Inbound, Kannada, Malayalam, Outbound, Sales, Tamil
• Good English
• Freshers can apply
• Type: Sales, Domestic, Outbound, Inbound
• Languages: Malayalam, Tamil, Kannada, Hindi
• You are polite and calm under pressure

Roles and responsibilities

As a Customer Care Executive, your work will include:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.

Salary

Salary: ₹21,500 – ₹27,000 per month, based on skills and experience.

Quick facts

• Job location: Kundalahalli, Bengaluru, Karnataka
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Click Apply to send your profile to Shrimanchu Info Solutions Private Limited. It takes less than a minute.