Customer Care Executive

Join Shrimanchu Info Solutions Private Limited as a Customer Care Executive in Kadubeesanahalli, Bengaluru. You can earn up to ₹27,000/month. The team is filling 30 vacancies.

Employer’s description

Customer Care Executive For Voice Process. Semi Voice Process . Good In Hindi & English . Type : Inbound, Outbound, Domestic, Sales | Languages : Hindi

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.

Salary and benefits

Compensation: ₹21,000 – ₹27,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Hindi
• Someone patient and polite

Job at a glance

• Work location: Kadubeesanahalli, Bengaluru, Karnataka
• Vacancies: 30
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Shrimanchu Info Solutions Private Limited today.