Customer Care Executive

Shrimanchu Info Solutions Private Limited has an opening for a Customer Care Executive based in Kadubeesanahalli, Bengaluru. Great for first-time job seekers. The team is filling 30 vacancies. The pay goes up to ₹25,000/month.

Note from the employer

Customer Care Executive For Voice Process . Rotational Shift . Type : Inbound, Domestic, Outbound, Sales | Languages : Hindi

What you get

The salary for this role is ₹21,000 – ₹25,000 per month.

Your responsibilities

Here is what a typical day looks like:

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound, Sales
• Languages: Hindi

Job at a glance

• Location: Kadubeesanahalli, Bengaluru, Karnataka
• Employment type: Full time
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Shrimanchu Info Solutions Private Limited. It takes less than a minute.