Customer Care Executive

Join Shrimanchu Info Solutions Private Limited as a Customer Care Executive in Kundalahalli, Bengaluru. There are 30 open positions. The pay goes up to ₹25,000/month. Great for first-time job seekers.

In the employer’s words

Customer Care For Voice & Semi Voice Process , Chat Process . Type : Inbound, Outbound, Domestic | Languages : Malayalam, Tamil, Kannada, Hindi

Compensation

You will be paid ₹21,500 – ₹25,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, Hindi, Inbound, Kannada, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Malayalam, Tamil, Kannada, Hindi
• Someone patient and calm under pressure

Key responsibilities

Your main tasks will be to:

• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Kundalahalli, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Shrimanchu Info Solutions Private Limited.