Customer Care Executive

A new Customer Care Executive role is open at Shrimanchu Info Solutions Private Limited, Kadubeesanahalli, Bengaluru. The team is filling 30 vacancies. Salary is up to ₹25,000/month. Great for first-time job seekers.

Employer’s description

Customer Support Minimum 12Th Pass 6 Months Sales Experiences Or Fresher Good English & Marathi Communicationor Good English & Maliyalam Communication Immediate Joiners Preferred Salary Packagefor Freshers Ctc: 22,500 Take Home: 18,253For Experience Ctc: 24,500 Take Home :19,858. Type : Inbound, Domestic, Sales, Outbound | Languages : Malayalam, Hindi, Marathi

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹21,500 – ₹25,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, Hindi, Inbound, Malayalam, Marathi, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Sales, Outbound
• Languages: Malayalam, Hindi, Marathi
• Someone customer-first and patient

Quick facts

• Work location: Kadubeesanahalli, Bengaluru, Karnataka
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

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