Customer Care Executive

A new Customer Care Executive role is open at Shrimanchu Info Solutions Private Limited, Hennur, Bengaluru. You can earn up to ₹25,000/month. The team is filling 3 vacancies.

Note from the employer

Email & Chat Process For Travel Booking ..Day Shift ,Sunday Weekly Off . 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Kannada, Hindi

What the job involves

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

What you get

Compensation: ₹21,000 – ₹25,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Hindi and Kannada
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Kannada, Hindi
• A patient, polite attitude

Quick facts

• Location: Hennur, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

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