Customer Care Executive

Shrimanchu Info Solutions Private Limited wants to bring on a Customer Care Executive for its Kadubeesanahalli, Bengaluru team. The team is filling 30 vacancies. Salary is up to ₹27,000/month. No experience? You can still apply.

Employer’s description

Customer Care Executive For Voice Process . Semi Voice Process .Rotational Shift. Type : Inbound, Outbound, Sales, Domestic | Languages : Hindi

What the job involves

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Domestic, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Hindi

Salary and benefits

You will be paid ₹21,500 – ₹27,000 per month.

Job at a glance

• Location: Kadubeesanahalli, Bengaluru, Karnataka
• Employment type: Full time
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Apply today and take the next step in your career with Shrimanchu Info Solutions Private Limited.