Customer Care Executive

Start your next role as a Customer Care Executive with Shrimanchu Info Solutions Private Limited in Kudlu Gate, Bengaluru. Salary is up to ₹25,000/month. There are 30 open positions.

Note from the employer

Customer Care Executive For Voice Process, Semi Voice Process. Type : Inbound, Domestic, Outbound | Languages : Hindi

What we are looking for

• Open to freshers
• Graduate or equivalent
• Good knowledge of Domestic, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Hindi
• You are calm under pressure and polite

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary

You will be paid ₹21,500 – ₹25,000 per month.

Job at a glance

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Click Apply to send your profile to Shrimanchu Info Solutions Private Limited. It takes less than a minute.