Customer Care Executive

Start your next role as a Customer Care Executive with Shrimanchu Info Solutions Private Limited in Hoodi, Bengaluru. There are 30 open positions. No experience? You can still apply. Salary is up to ₹30,000/month.

In the employer’s words

Customer Care Semi Voice Process. Good In Hindi & English. Rotational Shift . Type : Inbound, Outbound, Domestic, Sales | Languages : Hindi

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Hindi
• A customer-first, patient attitude

Salary and benefits

Salary: ₹21,500 – ₹30,000 per month, based on skills and experience.

Position details

• Location: Hoodi, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shrimanchu Info Solutions Private Limited reviews applications regularly.