Customer Care Executive

Shrimanchu Info Solutions Private Limited is hiring a Customer Care Executive in Whitefield, Bengaluru. The team is filling 30 vacancies. The pay goes up to ₹30,000/month.

In the employer’s words

Customer Care Executive For Voice Process, Semi Voice Process Good In Hindi & English. Type : Inbound, Outbound, Sales, Domestic | Languages : Malayalam, Hindi

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Domestic, Hindi, Inbound, Malayalam, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Malayalam, Hindi
• You are polite and patient

Compensation

The salary for this role is ₹21,500 – ₹30,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Whitefield, Bengaluru, Karnataka
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Shrimanchu Info Solutions Private Limited.