Customer Care Executive

A new Customer Care Executive role is open at Shrimanchu Info Solutions Private Limited, Koramangala, Bengaluru. 30 candidates will be hired for this role. Freshers can apply. You can earn up to ₹30,000/month.

Note from the employer

Customer Care Executive For Sales Process. Type : Inbound, Outbound, Domestic | Languages : Marathi, Gujarati, Bengali, Malayalam, Tamil, Kannada, Hindi | Preferred Experience In : Real Estate

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, Gujarati, Hindi, Inbound, Kannada, Malayalam and Marathi
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Marathi, Gujarati, Bengali, Malayalam, Tamil, Kannada, Hindi
• Preferred Experience In: Real Estate
• You are customer-first and patient

Salary and benefits

Salary: ₹21,500 – ₹30,000 per month, based on skills and experience.

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• You'll follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.

Job details

• Job location: Koramangala, Bengaluru, Karnataka
• Work mode: Office-based
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Shrimanchu Info Solutions Private Limited. It takes less than a minute.