Customer Care Executive

Shrimanchu Info Solutions Private Limited wants to bring on a Customer Care Executive for its Ulsoor, Bengaluru team. The team is filling 30 vacancies. You can earn up to ₹27,000/month.

In the employer’s words

Customer Support - Voice Processqualification: Any Graduate Fresher Or Experiencedlanguage: Candidate Should Be Fluent In English, And Hindi Is Mandatory Versant 46 Days Working, Day Rotational, Week Off. Type : Outbound, Inbound, Domestic | Languages : Hindi

Salary and benefits

Salary: ₹23,500 – ₹27,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Ulsoor, Bengaluru, Karnataka
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Shrimanchu Info Solutions Private Limited.