Customer Care Executive

Shrimanchu Info Solutions Private Limited wants to bring on a Customer Care Executive for its AECS Layout, Bengaluru team. Freshers can apply. 30 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

Customer Care Support For Voice Process Rotational Shift. Day Shift . Type : Inbound, Outbound, Sales, Domestic | Languages : Malayalam, Tamil, Kannada, Hindi

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, Hindi, Inbound, Kannada, Malayalam, Outbound, Sales, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Malayalam, Tamil, Kannada, Hindi

Day-to-day work

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

What you get

You will be paid ₹21,500 – ₹25,000 per month.

Job details

• Location: AECS Layout, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work type: On-site
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shrimanchu Info Solutions Private Limited reviews applications regularly.