Customer Care Executive

Shrimanchu Info Solutions Private Limited is looking for a Customer Care Executive to join its team in Kudlu Gate, Bengaluru. You can earn up to ₹21,000/month. Freshers can apply. 30 candidates will be hired for this role.

Employer’s description

Customer Care Executive For Voice Process .Semi Voice Process , Good In Hindi & English. Type : Inbound, Outbound, Domestic, Sales | Languages : Hindi

Requirements

• Open to freshers
• Graduate or equivalent
• Good knowledge of Domestic, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Hindi
• A customer-first, patient attitude

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹20,000 – ₹21,000 per month.

Job at a glance

• Location: Kudlu Gate, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 30
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Shrimanchu Info Solutions Private Limited reviews applications regularly.