Customer Care Executive

Start your next role as a Customer Care Executive with Shrimanchu Info Solutions Private Limited in Koramangala, Bengaluru. Salary is up to ₹28,000/month. The team is filling 30 vacancies.

Note from the employer

Customer Care Sales Process Ola Upto 29K Take Home Salary . Good In Hindi & English. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales | Languages : Hindi

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, Hindi, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• Languages: Hindi
• Someone customer-first and polite

Pay and perks

The salary for this role is ₹25,000 – ₹28,000 per month.

Quick facts

• Location: Koramangala, Bengaluru, Karnataka
• Work mode: Work from office
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Shrimanchu Info Solutions Private Limited. It takes less than a minute.