Customer Care Executive

Shrimanchu Info Solutions Private Limited has an opening for a Customer Care Executive based in AECS Layout, Bengaluru. Salary is up to ₹25,000/month. 30 candidates will be hired for this role.

Employer’s description

Customer Care Executive For Voice Process . Rotational Shift . Type : Inbound, Domestic, Outbound, Sales | Languages : Malayalam, Tamil, Kannada, Hindi

Salary

Compensation: ₹21,500 – ₹25,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, Hindi, Inbound, Kannada, Malayalam, Outbound, Sales and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound, Sales
• Languages: Malayalam, Tamil, Kannada, Hindi

What the job involves

• Follow call scripts and update customers on ticket status.
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Quick facts

• Work location: AECS Layout, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work mode: Work from office

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