Customer Care Executive

Shrimanchu Info Solutions Private Limited is looking for a Customer Care Executive to join its team in Hoodi, Bengaluru. Great for first-time job seekers. The pay goes up to ₹30,000/month. The team is filling 30 vacancies.

Employer’s description

Customer Care Executive For Voice Process Semi Voice Process, For Primum Process , Good In Hindi & English. Type : Inbound, Outbound, Sales, Domestic | Languages : Hindi

Salary and benefits

The salary for this role is ₹21,500 – ₹30,000 per month.

Day-to-day work

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Hindi
• You are customer-first and patient

Quick facts

• Job location: Hoodi, Bengaluru, Karnataka
• Work mode: Office-based
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Shrimanchu Info Solutions Private Limited today.