Customer Care Executive

Shrimanchu Info Solutions Private Limited is looking for a Customer Care Executive to join its team in Shivaji Nagar, Bengaluru. Salary is up to ₹23,000/month. Great for first-time job seekers. There are 30 open positions.

Employer’s description

Customer Care Executive For Voice Process, Semi Voice Process . Type : Inbound, Outbound, Domestic, Sales | Languages : Hindi

Pay and perks

You will be paid ₹21,500 – ₹23,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Domestic, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Hindi
• A calm under pressure, patient attitude

Job details

• Work location: Shivaji Nagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Shrimanchu Info Solutions Private Limited.