Customer Care Executive

Shrimanchu Info Solutions Private Limited has an opening for a Customer Care Executive based in Hoodi, Bengaluru. There are 30 open positions. You can earn up to ₹30,000/month.

Note from the employer

Automobile 35 Positionsskills: Excellent English + Hindiqualification: Graduationsalary: 3.7 Lpa / 30,000 Ctc Experience: Minimum 1 Year In Bpo (Inbound/Outbound). 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Hindi, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi
• You are customer-first and polite

Salary

Salary: ₹25,800 – ₹30,000 per month, based on skills and experience.

Position details

• Job location: Hoodi, Bengaluru, Karnataka
• Work type: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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