Customer Care Executive

A new Customer Care Executive role is open at Shrimanchu Info Solutions Private Limited, Brookefield, Bengaluru. 30 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

Customer Care For Voice Process. Type : Inbound, Domestic, Outbound | Languages : Kannada, Tamil, Malayalam, Hindi

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Hindi, Inbound, Kannada, Malayalam, Outbound and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Kannada, Tamil, Malayalam, Hindi

Salary and benefits

Compensation: ₹21,500 – ₹25,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Brookefield, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Shrimanchu Info Solutions Private Limited.