Customer Care Executive

Shrimanchu Info Solutions Private Limited is looking for a Customer Care Executive to join its team in AECS Layout, Bengaluru. There are 30 open positions. Salary is up to ₹28,000/month.

In the employer’s words

Positions: Customer Support Executive (Voice Process) Freshers & Experienced Salary: 21K To 25K Key Responsibilities:Handle Inbound And Outbound Calls To Assist Customers With Queries, Complaints, And Requests.Requirements:Qualification: 12Th Pass / Graduate. Type : Outbound, Inbound, Sales, Domestic, Mutual Funds | Languages : Tamil, Malayalam, Kannada, Hindi | Preferred Experience In : Real Estate

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Salary

You will be paid ₹21,500 – ₹28,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, Hindi, Inbound, Kannada, Malayalam, Mutual Funds, Outbound and Real Estate
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic, Mutual Funds
• Languages: Tamil, Malayalam, Kannada, Hindi
• Preferred Experience In: Real Estate
• A customer-first, calm under pressure attitude

Job at a glance

• Location: AECS Layout, Bengaluru, Karnataka
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

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