Customer Care Executive

Looking for a Customer Care Executive role in Koramangala, Bengaluru? Shrimanchu Info Solutions Private Limited is hiring now. Salary is up to ₹28,000/month. There are 30 open positions.

Note from the employer

Customer Care Executive For Voice Process , Sales Process Salary Up To 28K. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound, Domestic | Languages : Hindi

Salary

The salary for this role is ₹21,500 – ₹28,000 per month.

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Hindi, Inbound, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound, Domestic
• Languages: Hindi
• You are customer-first and polite

Job at a glance

• Location: Koramangala, Bengaluru, Karnataka
• Vacancies: 30
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shrimanchu Info Solutions Private Limited reviews applications regularly.