Customer Care Executive

Join Shrimanchu Info Solutions Private Limited as a Customer Care Executive in Kadubeesanahalli, Bengaluru. Salary is up to ₹27,000/month. There are 30 open positions.

Employer’s description

Customer Care Executive For Voice Process, Sales & Non Sales , Voice Process . Rotational Shift . Type : Inbound, Domestic, Outbound, Sales, Mutual Funds | Languages : Malayalam, Tamil, Kannada, Hindi | Preferred Experience In : Real Estate

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, Hindi, Inbound, Kannada, Malayalam, Mutual Funds, Outbound and Real Estate
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound, Sales, Mutual Funds
• Languages: Malayalam, Tamil, Kannada, Hindi
• Preferred Experience In: Real Estate
• A calm under pressure, polite attitude

Roles and responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹21,500 – ₹27,000 per month.

Job at a glance

• Job location: Kadubeesanahalli, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Shrimanchu Info Solutions Private Limited.