Customer Care Executive

A new Customer Care Executive role is open at Shrimanchu Info Solutions Private Limited, Brookefield, Bengaluru. There are 30 open positions. Salary is up to ₹25,000/month.

In the employer’s words

Customer Care Executive For Voice Process. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Domestic | Languages : Malayalam, Tamil, Telugu, Kannada, Hindi

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Domestic, Hindi, Kannada, Malayalam, Outbound, Sales, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Domestic
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi
• You are patient and calm under pressure

What you get

The salary for this role is ₹24,000 – ₹25,000 per month.

Day-to-day work

• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Brookefield, Bengaluru, Karnataka
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Shrimanchu Info Solutions Private Limited today.