Customer Care Executive

A new Customer Care Executive role is open at Shrimanchu Info Solutions Private Limited, Brookefield, Bengaluru. Freshers can apply. 30 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Employer’s description

Customer Care Executive For Voice Process , Semi Voice & Email & Chat Process . Type : Inbound, Domestic, Outbound | Languages : Malayalam, Tamil, Kannada, Hindi

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, Hindi, Inbound, Kannada, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Malayalam, Tamil, Kannada, Hindi

Salary

You will be paid ₹21,500 – ₹25,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Brookefield, Bengaluru, Karnataka
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Shrimanchu Info Solutions Private Limited today.