Customer Care Executive

Join Shrimanchu Info Solutions Private Limited as a Customer Care Executive in Kadubeesanahalli, Bengaluru. The pay goes up to ₹27,000/month. There are 30 open positions.

Employer’s description

Customer Care Executive For Voice Process . Semi Voice Process . Type : Inbound, Outbound, Sales, Domestic | Languages : Hindi

Pay and perks

You will be paid ₹21,000 – ₹27,000 per month.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Hindi
• Someone patient and customer-first

Key responsibilities

As a Customer Care Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Kadubeesanahalli, Bengaluru, Karnataka
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Apply today and take the next step in your career with Shrimanchu Info Solutions Private Limited.