Customer Care Executive

Shrimanchu Info Solutions Private Limited wants to bring on a Customer Care Executive for its Koramangala, Bengaluru team. 30 candidates will be hired for this role. The pay goes up to ₹28,000/month. Freshers can apply.

Note from the employer

Customer Care Executive For Voice Process , Rotational Shift , Location Near Sony World Signal & 5Th Block. Type : Inbound, Outbound, Sales, Domestic | Languages : Marathi, Malayalam, Bengali, Kannada, Hindi

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, Hindi, Inbound, Kannada, Malayalam, Marathi and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Marathi, Malayalam, Bengali, Kannada, Hindi
• Someone patient and polite

What you get

Salary: ₹20,500 – ₹28,000 per month, based on skills and experience.

What the job involves

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Position details

• Work location: Koramangala, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Shrimanchu Info Solutions Private Limited.