Customer Care Executive

Shrimanchu Info Solutions Private Limited wants to bring on a Customer Care Executive for its Koramangala, Bengaluru team. Freshers can apply. The team is filling 30 vacancies. You can earn up to ₹35,000/month.

Employer’s description

Customer Care For Sales Process . Rotational Shift . Good In English. Type : Sales, Domestic, Outbound | Languages : Malayalam, Marathi, Bengali, Tamil, Kannada, Hindi | Preferred Experience In : Real Estate

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, Hindi, Kannada, Malayalam, Marathi, Outbound and Real Estate
• Good English
• Freshers can apply
• Type: Sales, Domestic, Outbound
• Languages: Malayalam, Marathi, Bengali, Tamil, Kannada, Hindi
• Preferred Experience In: Real Estate
• A customer-first, calm under pressure attitude

Compensation

You will be paid ₹21,500 – ₹35,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Quick facts

• Location: Koramangala, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Shrimanchu Info Solutions Private Limited reviews applications regularly.